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Get a glimpse of how Freshsales CRM works. Learn what are leads, contacts, accounts, and deals and how their usage can help manage prospects and improve sales- all this by means of a story.

This video brings to you the story of John, a sales development representative (SDR). The video shows how John’s usage of Freshsales CRM helps him manage prospects effortlessly as his company grows. Find out how features such as Web forms, AI-based Lead Scoring, Deal and Account Management help him land more deals and benefit from a streamlined sales process.

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If you wish to learn more, read articles on how leads, contacts, accounts, and deals work, and get started by creating your first lead in Freshsales.
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